ActiveSync device connection errors
January 27, 2011
Posted by on
While trying to connect a couple sample devices to Exchange 2010 ActiveSync, I came across the following errors while setting the test email account:
iPhone error: “The connection to the server failed”
Android error: “Unable to open connection to server”
Looking at the Exchange server’s event logs, I found EventID 1053: “Exchange ActiveSync doesn’t have sufficient permissions to create the… container under Active Directory user…”
To resolve this issue, enable the Advanced Security permission: “Include inheritable permissions from the object’s parent” for the effected user within Active Directory.