D(one) IT

IT Tips, Tricks & Such

ActiveSync device connection errors

While trying to connect a couple sample devices to Exchange 2010 ActiveSync, I came across the following errors while setting the test email account:

iPhone error: “The connection to the server failed”

Android error: “Unable to open connection to server”

Looking at the Exchange server’s event logs, I found EventID 1053: “Exchange ActiveSync doesn’t have sufficient permissions to create the… container under Active Directory user…”

To resolve this issue, enable the Advanced Security permission: “Include inheritable permissions from the object’s parent” for the effected user within Active Directory.


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